Owning a Tourism Business is awesome

1 Aug 2007

Website Annoyance #8. No Contact Information

Poor contact information is a close twin of bad navigation. How many sites have you been to where you cannot find a phone number, a street address, or even an email address? Plenty.

I think it's sweet that you put up an email contact form on your site, but I prefer to use my default email compose screen. Every web-based email form is different. I don't want to waste time learning to use your form when my email client works fine.

What are you hiding? Why ARE you making an obstacle for anyone contacting you?

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