Owning a Tourism Business is awesome

29 Mar 2023

Getting Faster: Know Your Website, and Know What’s Slowing It Down

 

The numbers don’t lie: Users prefer faster websites and applications.

There are many factors that impact the speed of your website.

Some you have control over; others you do not. This paper examines the various factors that impact web performance,

and the steps businesses can take to assess and improve the performance of their web properties.

https://content.cloudflare.com/NzEzLVhTQy05MTgAAAGKx7CkjnMPGM1-Z5FgXiUYqMcWKRiFboLmxWRUkdLQx2S3poh1bFswSmNp1xzdRbiEwm0y5qw=


28 Mar 2023

SPTO SME Recovery Toolkit - now in Video Form!

 

SPTO SME Recovery Toolkit Videos

 

Warm Pacific Greetings,
 

We are excited to announce that the SPTO SME Recovery Toolkit is now available in video format! The Toolkit was developed to support the recovery of small, medium, and micro-sized tourism enterprises in the Pacific. It provides guidance on the entire product development process, from understanding market trends to online sales and marketing.

We thank the SPTO member countries, industry and partners who contributed to this initiative and we hope you find these videos informative and helpful.

 

Best regards,

The Division of Sustainable Tourism

Pacific Tourism Organisation

These videos are a great way to gain insight into the toolkit and its chapters. We encourage you to watch each video to fully grasp the concepts and principles presented. Let us walk you through each of the videos and their corresponding chapters:

This chapter supports users to understand the evolving market trends. It provides guidance on different types of tour operators and agents before introducing key evolving consumer trends and how to apply these trends to your particular destination and business.

This chapter provides tips on adapting your product to ensure it appeals to the right target market. It presents important considerations that must be made in designing your tourism product. Learn how to refine your ideas for adapting or enhancing your product or creating a new experience.

This chapter provides you with essential information about international standards for health, safety, and security, as well as information on health and safety guidelines for COVID-19 safe operations.

This chapter guides users on pricing principles to ensure that your products are priced competitively while providing a profit. It walks you through the different steps to calculating prices for different types of products and how to allow mark-ups to be added with different businesses you might work with.

This chapter provides guidance in preparing your businesses for this new normal and re-evaluating how your business connects to customers, considering the importance of digitalization.

This chapter provides a clear understanding of the role played by staff, particularly tour guides, in the delivery of quality service and what practices to adopt to build reputation and trust.
In this final chapter, users will learn the different digital marketing options they can explore for their businesses. It introduces the different types of online sales and marketing platforms to promote your business, generate sales, and build relationships with your targeted audience.
Access the SPTO SME Recovery ToolKit here
Access the full SPTO SME ToolKit Videos Playlist here

For more information, please visit https://southpacificislands.travel/ or contact us at sustainable@spto.org

28 Sept 2022

Radical Regeneration: A New Look at Sustainable Tourism #VIS2022

Tourism is an important economic driver for islands.

The sector is actively shifting towards becoming more sustainable in the face of environmental degradation caused by climate change - but what exactly are the options being developed?

Find out in this session!

25 Sept 2022

How Erik built a tour operator business from scratch (and how he sold it.)

San Francisco tour founder Erik Hormann started with one Volkswagen bus and built a thriving vintage van tour business. 

After 5 years, he sold it to new owners, bringing the business full circle. 

This is his story and it is packed with lessons and advice for tour operators.

24 Sept 2022

Women in Travel: The Highs and Lows of Changing your Career into Tours &...

All Things Legal! - 199

Airbnb to Kickstart Experiences After 2-Year Pause

 Airbnb mothballed its experiences business — and ceased investing in hotels — at the beginning of the pandemic, but CEO Brian Chesky said earlier this week that Airbnb will begin to invest in its experiences business again in 2023 after a two-year pause.

A file photo of an Airbnb host greeting participants in a bread-baking experience. Source: Airbnb

“It’s ready to invest like significantly in this business again,” he said.

Trotting out another e-commerce buzzword after discussing funnels, namely “flywheels,” Chesky argued that Airbnb’s homes and experiences businesses would invigorate each other.

“We have some really exciting things in the roadmap,” Chesky said, including for 2023. “And I think that experience is a great flywheel for homes because, again, the number one thing in travel is you want to have direct traffic, booking something unique that you can’t find anywhere else.”

Booking.com: Attractions Won’t Be a ‘Huge Money Spinner’

Booking Holdings Chief Financial Officer David Goulden, speaking at an Evercore technology conference September 8, noted that the company transitioned from a “homegrown acquisition strategy” for tours and activities — when it acquired Fareharbor in 2018 — to a partnerships model, such as through deals with TUI Musement and Viator.

He added that the market size and transaction values for attractions are not as substantial as for accommodations or flights.

“So I don’t think it will be a huge money spinner for us, but it’s certainly something that will create, I think, a lot of value for our customers, therefore, something we want to continue to focus on,” Goulden said.

Dennis Schaal, Skift

7 May 2021

SEO and Google's Upcoming Core Web Vitals Update

 

Some of you have heard of it already. One of Google's most recent developments has been its Core Web Vitals update. This update adds three search signals to contribute to a website's rankings in search engines. Google plans to launch the update starting this coming June, making it one of the key marketing elements of the year for webmasters to consider. If you're unfamiliar with Core Web Vitals and what this update means for your online marketing efforts, there are certain aspects you should know about and steps you can take to prepare your website for optimal performance.

 

What Are Core Web Vitals?

 

Specifically, Google's Core Web Vitals update will contribute three of seven new ranking signals that affect a website's "page experience" score. These signals include:

 

  • Largest Contentful Paint (LCP) -- Pertains to a webpage's loading speed and visuals
  • First Input Delay (FID) -- Indicates a webpage's interactivity
  • Cumulative Layout Shift (CLS) -- Applies to webpages' visual stability

 

Core Web Vitals serve as direct ranking signals, but the exact weight of these signals is still unclear. More details below on each of them. The idea behind these signals is for Google to ensure that websites provide visitors with the optimal user experience, which is an aspect that Google has been increasingly emphasizing over the years.

 

If a website features "poor" Core Web Vitals, it will be disqualified from "Top Stories" results and Accelerated Mobile Pages (AMP), the latter of which is vital for webpages to appear in mobile search results. To make sure your website performs the way it should, there are some ways to optimize your website and boost your page experience score.

 

 

How to Optimize for Core Web Vitals

 

To help you prepare your website for Core Web Vitals and achieve a high page experience score, implement the following steps.

 

 

Optimize Your Website for Mobile Responsiveness

 

Every webpage on your website should be optimized for mobile users. A majority of visitors are likely to visit your site through mobile, and the user experience (UX) design of your site could deter many visitors if you're not making it mobile-ready.

 

Make sure your webpages fit on mobile screens and that different features continue to work on a mobile browser. You can test mobile usability through Google Search Console, and manually test the site on your own mobile device to see if everything is accessible and looks good.

 

Optimize LCP with Preloaded Elements

 

You can accelerate page loading speeds by preloading certain resources on your webpages, which can positively impact your site's LCP metric, or Largest Contentful Paint. Tools like Chrome DevTools can reveal which on-page elements are your LCPs, which you can then optimize to load faster by prioritizing certain elements above the rest of the page.

 

Improve FID by Optimizing Your Website's Reaction Time

 

The FID, or First Input Delay metric, measures the amount of time it takes for users to wait for the browser to respond to any type of action taken on your webpages. If it takes too long for the browser to react, visitors could be quick to leave your site.

 

One of the main causes of a long FID is long tasks, which are a kind of JavaScript code that may cause issues with a website, including unresponsiveness or even freezing. Minimizing those tasks can help improve FID. You can use Chrome DevTools to identify long tasks and find out what's behind them. From there, you can take steps to break them up into smaller tasks.

 

Take CLS into Account by Creating Sufficient Space for Visuals

 

You can optimize for CLS, or Cumulative Layout Shift, by making sure there's enough space on the page for visual elements, including images and embeds. If you don't create sufficient space for these elements, they may shift as the page loads, which could rearrange content on the page, potentially frustrating the user and causing them to click on the wrong link or other assets. Simply reserve areas of the page for different elements, which will make sure the page loads uniformly for each user.

 

Get Rid of Annoying Pop-ups and Other Obstructions

 

In optimizing the usability of your website to appeal to every user and improve Core Web Vitals, you should also consider the effect that pop-ups or other obstructions may have on user experience. While you may want to prompt users to subscribe, take advantage of a sale, or perform another task with a pop-up window, keep your pop-ups within view without preventing the user from browsing your site. You can achieve this by having pop-ups appear toward the bottom or top of the page as opposed to the center, and make it easy for users to click out of the pop-up to resume browsing the full page.

 

Keep Your Website Consistently Secure

 

In addition to usability, a core component of any website is a secure browsing experience. People want to know that the information they submit on your site is secure and that they won't encounter any risks that may compromise their systems.

 

In addition to ensuring that your website doesn't expose users to phishing, malware, or other malicious content, you should use a secure HTTPS connection for each page as opposed to HTTP. More tech-savvy users may be quicker to trust your website if they see that it includes an HTTPS certificate that keeps their information out of the wrong hands.

 

Maintain an Optimal User Experience

 

Ultimately, the best way to optimize your website for Core Web Vitals is to consistently facilitate a good user experience. By keeping your website visually organized, mobile-friendly, fast to load, unobstructed, and secure, you'll be able to earn a higher page experience score that keeps you on Google's good side. You'll also improve your credibility among users if they have a good impression of your website from the start of their browsing journey. When you combine these efforts with a comprehensive SEO strategy, you'll be able to appear on top of search engine results pages (SERPs) and keep people on your website once they land there.