Are you spreading yourself thin trying to serve every customer type? Hidden Iceland was running small group tours that accounted for 50% of their departures but only 10% of revenue. By eliminating that segment entirely, they freed up operations and marketing resources to focus on premium and luxury private tours-and grew 5% despite cutting half their trip volume.
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Online marketing blog by Stuart Gow aimed B2B for small to medium operators looking for a cost effective and measurable way to use their marketing funds!
18 Dec 2025
Tuesday Tip - Cut Unprofitable Segments Ruthlessly
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